Product Manager

Mosh • Sydney • 1m ago

Work flexibly under a hybrid model from Surry Hills Opportunities to advance your career as the company grows Impactful and rewarding role helping improve the health outcomes of Aussie men & women G’day, we’re Mosh Our mission is to get Aussie men & women the best possible health outcomes through best-in class health programs. We know the current healthcare system is not meeting the needs of the modern Australian, and we reckon there’s a better, more holistic way. Our solutions for hair loss, sexual health, skin care, mental health and weight management are easy, affordable and completely discreet. More than a job There’s nothing better than the feeling that what you’re doing matters and makes a difference. We’re pretty lucky this is the norm and not the exception for us. Reporting to the Chief Product Officer, this Product Manager will work closely with their pod (a cross functional group of engineers, designers, and data analytics engineers), as well as our medical operations and customer support teams to deliver innovative, nascent health programs. These health programs will be developed in partnership with world renowned health companies, ensuring that we’re delivering better health outcomes for Australians by facilitating better online and in person care for underserved health issues like urology and diabetes. What you’ll do On a day to day basis you will: Lead a cross-functional team including engineers and product designers and data analytics engineers, working with other pods to build our new experiences that cover acquisition funnels, care and support functions Be the central point of communication between 3rd party health companies, your pod, other functions at Mosh and the leadership team to ensure everyone is clear on the goals, prioritisation and general timeframes of your roadmap Lead the GTM of these new health programs from conception through to launch and iteration, including the launch strategy, target audience and partner with marketing to devise acquisition strategy Help assess new opportunities or areas for improvement by understanding new problems through user research, quantify the impact to our patients and determining the key measure of success as you outline the plan to successfully deliver on them Work in an agile environment that’s actually agile: you’ll be iterating on ideas and shipping them to customers weekly based on customer feedback and business needs Lead user research sessions with product design to discover and test new experiences, and ensure we bring the right ones to life, sharing your experiences with the company at our bi-weekly showcases Serve as a contributor to the product, design and data team’s culture by bringing new perspectives and ways of working to uplevel everyone’s work Experience you’ll bring We’re looking for someone who is curious and committed to delighting customers at every touchpoint. Someone who works best in a collaborative, flexible environment and open to learning, testing ideas, and iterating based on customer feedback frequently. You’ll be juggling a few projects simultaneously but be guided by an experienced team to improve your craft and step into more senior roles. A passion for health and solving the challenges facing men in the healthcare sector is also a huge plus! You’ve got at least 3 years of product management experience from working within a tech company, and can speak to how your work contributed towards its success You over communicate, and can distill information to the right level of detail for the right audience. Ideally, you’ve spent some time working on highly collaborative programs of work that span multiple complex 3rd parties, and getting them on the same page comes second nature to you You think through problems systematically, design future proof plans and spot potential edge cases a mile away You’ve spent equal amounts of time doing qualitative interviews and asking the right questions, as you being hands on building reports to measure the quantitative results of your releases to make the right decisions and decide on next steps You’re as comfortable in the weeds on technical details and user stories as you are with longer term strategy and thinking from first principles with your decisions You love moving at incredible speed and have a bias for action. You’ll need it, we’ve got big ambitions for this area being the future of Mosh What’s on offer We hire teammates that share our values, believe in our mission and are passionate about the future of healthcare. Some of the reasons our team loves Mosh include: Lots of opportunity to learn and grow with the company with access to on-demand training Access to up to 16 weeks of paid parental leave Discounts on a range of Mosh products and services Two extra days of holiday leave each year Two days for purpose leave ( Mental health and L&D) Full access to Go1 eLearning platform EAP and access to online wellbeing programs Classpass credits Working with a creative, friendly and collaborative bunch in a dog friendly office Making a real, positive impact on the lives of others Better, together Everyone is different and we think that’s what makes life interesting. We believe these differences create new ideas, offer unique perspectives and speak on behalf of all of our customers. If you think you have what it takes but don't check all the boxes, reach out anyway - we’d love to hear from you. P.S. We love a good cover letter. The more you, the better.

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