Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Direct Recruiters, Inc. America's Supply Chain Recruiter - Practice Leader at Direct Recruiters, Inc. JOB SUMMARY/OBJECTIVE The General Manager – 3PL, will execute the business plan and achieve P&L results by leading, managing, and holding the team accountable for agreed upon commitments. This leader will remove obstacles and barriers, manage major projects, standardize and systematize work, and integrate all major functions of the business. The General Manager will work closely with the Chief Executive Officer to filter and translate ideas into the functional (Marketing & Sales, Operations, Finance, and all others) plans of the business. This leader will hold the entire team accountable, run the organization, manage the day-to-day issues that arise, and harmoniously integrate and optimize the major functions of the business by focusing on the six key components (People, Vision, Data, Issues, Process, Traction). This leader will develop and implement strategic initiatives to ensure efficient and competitive services that align with company objectives. Other key responsibilities include developing and refining efficient processes, KPIs, and dashboards to improve visibility and drive performance across business development and operations. Success in this role is a blend of operational excellence, strategic acumen, and strong leadership to align all functions with the organization’s overall goals. Key Accountabilities Partner with the CEO on strategic long-term & near-term planning Partner with leadership team on near-term and short-term planning Execute the business plan, achieve or exceed growth and P&L objectives Own the scorecard and leverage it to proactively identify issues and opportunities Lead, manage, and hold the leadership team accountable for achieving agreed-upon commitments Integrate all major operating functions of the business Facilitate and ensure collaboration and teamwork enabling the sum of the parts to have a multiplication effect and impact Lead as a Player/Coach, this is a team where everyone pitches in and leaders lead by example Foster a healthy environment through servant leadership where obstacles are identified quickly Resolve issues effectively: seeing real problems, being comfortable with conflict, calling out the problems, and solving the problems in a practical and healthy manner Ensure the leadership team is healthy, functional, and cohesive Deliver exceptional results for the exponentially growing customer base Serve as a role model for the company’s core values and ensure that entire team embraces those values by celebrating role model behavior of team members at all levels Demonstrate effective project management and continuous improvement skills to enhance a very successful and fast growing set of core processes that supports the record growth that has occurred and will continue Enable and validate effective communication throughout the organization Oversee and manage all operational aspects of the 3PL (Third-Party Logistics) business Develop and implement strategies to optimize operational efficiency, quality, and customer satisfaction Lead and manage a team Ensure efficient and accurate shipping and tracking of goods and shipments for external clients Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement necessary changes Collaborate with internal teams, such as sales, finance, and customer service, to ensure seamless operations and customer satisfaction Develop and maintain strong relationships with clients and suppliers Drive continuous improvement initiatives and implement best practices across the operations Prepare operational reports and provide regular updates Seniority level Executive Employment type Full-time Job function General Business, Management, and Supply Chain Industries Transportation, Logistics, Supply Chain and Storage J-18808-Ljbffr
