Add expected salary to your profile for insights. Suncare is committed to "Making People's Lives Better". We do this through providing innovative personal solutions that support people to live their life, their way. We are a Queensland based not-for-profit community services organisation and as a values-based organisation we want our staff to reflect the values that we live by: Innovative | Inclusive | Agile | Respectful | Authentic | Collaborative | Empathetic Our customers are at the heart of everything we do and the experience they enjoy is critical to the success of our organisation. Every day, Suncare employees are making a difference to real people and making people's lives better! About the role As our new Care Partner (VHC) , you will enjoy providing exceptional customer service and high-quality care solutions to meet our customer’s needs. You will support the delivery of services to Suncare’s Veteran’s Home Care (VHC) program customers, working closely with customers to ensure their personalised care plans are implemented and reviewed effectively, and coordinating with stakeholders throughout the process to support quality outcomes and meet individual care needs. This position is offered on a part-time permanent basis, 9 days per fortnight, and you will join a dedicated and supportive team of Care Partners servicing the Maryborough region, contributing to Suncare’s growth and excellence in the aged care industry. There is the opportunity for hybrid work arrangements that include working at our Hervey Bay office and from home. About You In addition to your customer service ethos, you will possess a passion and positive attitude for working in community aged care. You will bring to our team: Demonstrated experience in case management, including developing and reviewing tailored care plans to meet individual customer needs. Proven ability to coordinate services and support diverse groups, ensuring effective and efficient customer outcomes. Strong knowledge of community support services and the Veteran’s Home Care (VHC) program, with a solid understanding of funding requirements and aged care compliance standards. Highly developed communication and interpersonal skills, with experience in conflict management and effective negotiation. Strong organisational and time management abilities, capable of working independently and prioritising tasks effectively. Compassionate and empathetic approach to care, with a strong commitment to supporting the wellbeing, dignity, and independence of older people. A relevant post-secondary or tertiary qualification in Social Work, Human Services, Community Services, or a related field—and/or equivalent industry experience—will be highly regarded. What we offer At Suncare, our people really are our greatest asset. We offer: Not for profit salary packaging benefits Flexible working options Fitness Passport and health and wellbeing programs Employee Assistance Program Advanced technology to support you in your role Comprehensive induction plus ongoing training and development To be part of a supportive team in a rewarding, growth industry And, this position is eligible to receive QLeave Apply now Ready to join our team of over 750 staff and 175 volunteers committed to making people's lives better? Please apply by including your resume and a cover letter. As part of the recruitment process, you may be requested to undertake background checks such as a Nationally Coordinated Criminal History Check, pre-employment medical, demerit point/driving history and reference checks. We collect, use, disclose, store, secure, manage and dispose of your personal information in accordance with the Australian Privacy Principles and our Privacy Policy. To see a copy of the privacy policy or to learn more about Suncare, please visit our website http://www.suncare.org.au . Applicants may be requested to disclose any pre-existing illness or injury which may impact on their ability to perform the advertised role. Details are available in section 571 of the Workers Compensation and Rehabilitation Act 2003. Suncare is an equal opportunity employer. How do your skills match this job? How do your skills match this job? Sign in and update your profile to get insights. Your application will include the following questions: Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a Care Partner? Do you have a current Police Check (National Police Certificate) for employment? Do you have customer service experience? Do you have a current Australian driver's licence? Which of the following First Aid accreditations do you currently hold? What's your expected hourly rate? Do you own or have regular access to a car? Do you consent to having criminal history checks and potentially driver’s demerit point and traffic history checks conducted if your application is progressed to the background check stage of the recruitment process? Do you have any pre-existing illness, injury, medical condition or allergy which may impact on your ability to safely perform the inherent requirements of the position(s) for which you have applied? Have you ever received a banning order from working in Aged Care, recorded by the Aged Care Quality and Safety Commission? Suncare has been making a positive impact in Queensland for more than 50 years by providing innovative and personalised in-home care, allied health, and clinical services. We want individuals to help continue this legacy and be part of our growth. Our staff enjoy coming to work for the following reasons: Your team will constantly trial new ways to support customers. We advocate for change. We are leaders and innovators in person-centred care. If you’re a dedicated and compassionate individual and want to make a meaningful impact in a career that will be life changing and fulfilling, we want you. J-18808-Ljbffr
