Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Position Title: Emergency Relief Assessor Location: Sunshine Coast Employment Type: Full time | Monday – Friday 8.45am – 5.15pm Flexibility: Hybrid | WFH 3 days a week and 2 days in Office Classification: SCHADS Level 3 The Salvation Army Doorways program provides person-centred care to community members who are in a financial crisis or suffering other forms of hardship or distress. Our practitioners are mindful of trauma informed practices, working within a strength-based context with holistic principles to build individual capacity, resilience, and well-being. Join our growing Emergency Relief team in Sunshine Coast! The role: As an Emergency Relief Assessor, you will be responsible for assessing community member needs and determining appropriate financial assistance (emergency relief) and/or referrals. This is a Full-time position, located on the Sunshine Coast. Key responsibilities: Conduct interviews and assessment for emergency relief (ER) with community members over the phone in accordance with Doorways guidelines Determine the assistance to be provided in line with Doorways standards of practice Community members are assisted to access support services through referral and advocacy to service providers within and external to The Salvation Army, where appropriate Actively support the local mission delivery model by working collaboratively with Corps You must have: Diploma level (preferred) or Certificate IV (minimum) qualification in a related field (Community Services etc) Experience working in the community services sector desirable Experience working with people from culturally and linguistically diverse backgrounds would be beneficial. Experience working in a fast-paced environment (contact centre) would be highly regarded A current and valid QLD Working with Children’s Check Applications will close as soon as a suitable candidate is secured. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration