Number of Positions Available: 3 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Why this role matters The Karratha Women's Refuge operates within the Western Australian Division of The Salvation Army (TSA). The Salvation Army Karratha Women's Refuge is a refuge that provides short term crisis accommodation for women with or without children who are escaping Family & Domestic Violence and or other crises. About the role We are seeking a values-driven and proactive Family Support Worker. Reporting to the Team Leader/Manager, t his is a casual role based in Karratha, WA. We have multiple positions available across all morning, afternoon and night shifts. Salary and conditions are in accordance with the SCHADS award level 3. You will successfully Provide clients accessing the services that are provided with a welcoming and responsive initial contact, and urgent and immediate needs are addressed. Consult with more senior worker/s appropriate preventative action is taken in relation to potential high-risk situations. Ensure e ffective relationships are established with clients that encourage self-determination and participation and support them to improve their situation. As directed, support is provided to clients to implement case plans in accordance with TSA case management models and standards of practice and support them to improve their situation. As directed, support is provided to clients to implement case plans in accordance with TSA case management models and standards of practice. Ensure clients are actively encouraged to engage in the implementation of case plans. Ensure clients are assisted to access support services. Ensure activities are monitored and clearly communicated to relevant staff for handover. You will have Associate diploma with relevant experience; or relevant certificate with relevant experience, or experience attained through previous appointments, services and/or study of an equivalent level of expertise and/or experience to undertake the range of activities required. Relevant experience with family & domestic violence and homelessness. Current WA Drivers licence Current First Aid Certificate with CPR Working with Children’s Check What we offer As a registered NFP we offer our eligible employees real and meaningful benefits such as; Flexible working conditions Financial discounts / benefits Purpose driven career which has positive social and sustainable outcomes Employee Assistance Program - Independent confidential counselling service; Opportunity for career development; An inclusive culture of dedicated, passionate and professional team members Positively supporting and impacting the lives of others through your career contribution The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration