We’re looking for a Digital Projects Coordinator to join our Web Marketing team and help keep things running smoothly. This full-time permanent role is based in either our Melbourne or Dandenong South office and focuses on coordinating digital projects that align with business goals and meet technical and compliance standards. If you're curious about how things work, passionate about improving the digital experience, and have a knack for navigating systems — we’d love to hear from you. Familiarity with Aussie Broadband systems is a big plus, and we’re open to training the right candidate who’s eager to grow. At Aussie Broadband we believe difference is something to celebrate. Being advocates for Inclusion and Diversity means our team can bring their whole selves to work and allows us to better represent our customers and the communities that we serve. As a proud Equal Opportunity Employer , supporting and celebrating difference is just one way that we demonstrate our value of ‘Be good to people’ everyday. Join us as we continue to grow and make a mark as the 5th largest telco in Australia! Why work for Aussie? Founded in regional Victoria almost 20 years ago, we are local from the ground up. What started in a living room in Morwell, has now expanded to every corner of Australia - we’re growing fast and not slowing down! Our fantastic culture lives and breathes our values: Don't be ordinary, be awesome Think BIG No bullsh*t Be good to people Have fun We are proud to be a B Corp Certified company , which means we’re good to our people, our customers, and the planet by maintaining the highest standards for social and environmental performance, transparency, and accountability. We care about our community through our Pledge 1% commitment , sponsorship programs and our paid staff community service leave offering. But don’t just take our word for it – We have been named one of the top employers in Australia by HRD magazine . The good stuff 26 weeks paid parental leave for both primary and secondary caregivers (in addition to any government-paid leave) Discounted internet up to the value of $109 per month 20% off our Mobile services Day to day benefits like flexible working arrangements, Employee Assistance Program (EAP), discounts with big names like Specsavers, HCF and many more Celebrating you! With monthly rewards and recognition Internal training and resources for you to continue to learn, grow and achieve your career goals Yearly allowance for amazing Aussie merch Fitness Passport for access to multiple gyms and pools across Australia Let’s talk about you To be successful in this role you will possess: 2 years in technical copywriting/editing 2 years in project management Strong knowledge of technical and product documentation Familiar with CMS platforms (WordPress, Pardot, etc.) Understanding of SEO, SEM & digital marketing Basic HTML, CSS & JavaScript knowledge Web accessibility (WCAG 2.0) awareness Familiar with analytics tools (GA, Adobe, Amplitude) Understanding of telco compliance basics Experience with email platforms (Mailchimp, Salesforce, etc.) How will you support our “Why?” Support and coordinate website projects with cross-functional teams to meet timelines and goals Manage project tools like Jira, Confluence, and SharePoint, and maintain documentation Triage and resolve website incidents, ensuring smooth operations and stakeholder updates Maintain technical product documentation and digital asset libraries Assist with marketing tasks like customer segmentation, copywriting, and content calendars Ensure digital content aligns with compliance and accessibility standards (e.g., WCAG 2.1) Improve digital processes and explore new tech to boost efficiency Collaborate across teams to support SEO, analytics, and Google-related initiatives Support adoption of AI tools for smarter content creation and management Ready to join? Hit the apply button to submit your application and our fantastic team will be in touch! Even if you feel you don’t meet all the requirements, we’d still love to hear your story. We like to think outside the box with the people we hire. If you have any questions, get in touch today with our team at careers@team.aussiebroadband.com.au Just a heads up, we can’t take applications through email, so make sure you apply via the job link we've set for this role, so you don't miss out!
