Job Description Life at Fulton Hogan is about making the most of opportunities, taking responsibility, and making it happen. We appreciate our peoples’ courage, curiosity and unique perspectives, and look to collaborate as much as possible to explore safer, smarter and more efficient ways of working in this rapidly changing world. We don’t stand still – there are always opportunities to do more and do better. Keen to progress your career? Take full advantage of our tailored training, leadership, and mentoring programs; or leverage our partnerships with industry association such as Engineers Australia, Chartered Accountants, CPA Australia, Infrastructure Sustainability Council, The National Association of Women in Construction, plus many more. Looking to enhance your wellbeing? We will encourage you to explore flexible working arrangements where possible. We offer great benefits, including corporate health and fitness programs, health insurance discounts, personal banking support, a range of retailer discounts, up to 18 weeks paid primary carers parental leave and up to 10 days paid secondary carers leave, access to our Employee Assistance Program (including your immediate family), and the option to take more time for yourself throughout the year with our Purchase Leave Policy. Want to help us better the communities we live and work in? Our purpose of creating, connecting, and caring for communities is more than a saying to us – it’s a way of thinking, working, and living because we're locals too, and seek to give back in ways that strengthen and build resilient communities. We do this because we genuinely care, enjoy what we do, and even manage to have some fun along the way! You’ll find us partnering with local and national community groups, like Clontarf Foundation, Black Dog Institute, and Soldier On, in addition to indigenous groups and social enterprises, to ensure that our good work positively impacts and brings about sustainable change within our industry. Do we offer a ‘ competitive’ salary package? Of course! Speak to our Talent Acquisition or People & Culture team to learn more. What’s on offer? An excellent opportunity has presented for a Senior Community Stakeholder Engagement Advisor to join our team. In this role, you will support our TMR counterpart, in managing project specific consultation and communication to minimise complaints. Additionally, you will lead and participate in the development, implementation, facilitation and ongoing delivery of engagement activities. You will work closely with Fulton Hogan’s Routine and Programmed maintenance delivery teams, assessing forward works schedules to proactively anticipate and manage their impact on the community. This role requires a thorough understanding of the contract and associated management plans, the construction and maintenance works undertaken on a daily, weekly and monthly basis, flexibility, agility and a high-level of responsiveness. Your Contribution: You will lead and manage identified program planning and management activities to ensure effective implementation of program objectives within established timelines and budgets. You will need to provide advice on program changes affecting our client and adapt the implementation of communication plans accordingly. Perform regular community engagement analysis and reporting as required. Receive, record, report on, assess, action and respond to all incoming correspondence via phone and e-mail, including damage claims, maintenance requests, complaints, requests for further information. For delivery of works, you will be required to assess stakeholder impact and prepare the required communications submissions, prepare reports, briefing materials, presentations, communication materials and correspondence for our client and key stakeholder. You will report to the program director and be part of the Contract Delivery Team, required to attend Contract Delivery Team meetings monthly at which you will present a monthly stakeholder engagement report which looks at communication activities of the past month, and anticipates the next. With intermediate practical experience in a similar role, you will demonstrate expertise in maintenance activities, with TMR experience seen as advantageous. You will be a strategic thinker, have contractual experience in contract delivery, and be able to recognise how communications fits into the wider contract. You will have an innate ability to harness and nurture internal and external stakeholder relationships, and an ability to work collaboratively within a complex and diverse environment. As a solid performer, with professional acumen and exceptional communication skills, you will be confident in your influencing and negotiating capability. Our people share the same set of values that keep us REAL. Respect, Energy and Effort, Attitude and Leadership encapsulate what we stand for at Fulton Hogan and encourage us to foster a diverse and inclusive culture where we listen to, care for, celebrate, and respect everyone. If our values resonate with you, please submit an application for the position. If you’re not sure that you meet 100% of the selection criteria, that’s okay, we would still like to hear from you and potentially discuss how your skills could be utilised at Fulton Hogan. For 90 years, Fulton Hogan has been delivering high-quality infrastructure to improve the lives of people every day. Our 10,000 team works in every kind of weather and environment, creating, connecting, and caring for communities across Australia and New Zealand. We celebrate and embrace diversity across our business and are committed to equal employment opportunities. We believe in the value that diversity brings to our team and people who share our REAL values are encouraged to apply.
