Ghanem Group is a pioneering, multi-award-winning, family-owned hospitality group with a 45-year legacy in Queensland and Victoria. Renowned for exceptional service and innovative design, we are committed to shaping the future of Australia’s vibrant hospitality scene. Our track record of creating unforgettable dining and event experiences in cutting-edge venues reflects our dedication to excellence and evolution in the industry.
The Venue
Byblós was the first restaurant opened by the Ghanem Group 16 years ago, bringing a premium Middle Eastern dining experience to Brisbane. Over the past few months, the space has been beautifully redesigned with plush seating, private dining nooks, and a stunning riverfront alfresco area—perfect for groups and events. It’s a luxurious yet welcoming venue, reopening with a refreshed approach to its menu. From vibrant mezze to hearty mains, and refreshing twists on our signature Lebanese Lemonade, we’re excited to offer something truly special.
About the Role
We are currently seeking experienced Section Wait Staff to help deliver exceptional front-of-house service!
Wait Staff: As a Waiter/Waitress, you will be the primary contact for our guests during their visit, from providing information about the menu, delivering world-class hospitality, to the closing of their bill. You’ll ensure a seamless dining experience and work closely with the Venue Manager and Restaurant Managers.
Key Responsibilities
- Greet and escort customers to their tables and provide outstanding service throughout their experience.
- Present menus, provide detailed information about dishes or drinks and make tailored recommendations.
- Take accurate food and drink orders, serve promptly, and handle transactions smoothly.
- Prepare tables and keep the dining and bar areas clean and organised.
- Communicate order details to the kitchen and ensure that dishes are served correctly and promptly.
- Uphold health and safety standards, including food and beverage regulations.