The Welcome to Group is excited to hire two Public Bar Managers for Welcome to Thornbury and Welcome to Brunswick to join the team at our iconic Northcote and Brunswick hospitality precincts.

Between the two venues we house food trucks, bars, beer gardens, a brewery, a distillery, an arcade and multiple functions spaces. Each venue can comfortably hold 1000+ people and after more than 10 years in the game, we’re also the favourite local to many. We host dozens of food trucks a year, throw excellent parties, provide a space for clothing markets, wine tastings, trivias, festivals, weddings and much more! In short, we do a lot and we love doing it. We offer a diverse range attracting a diverse clientele and are looking for someone who matches our vibe and welcomes all with open arms.

As PBM you will be part of all areas of the venue, primarily assisting the General Manager by overseeing day to day operations of the public area as well as working closely with our Functions Manager to ensure smooth delivery of service and guest experience. Your responsibilities will include:

Take the lead with daily public bar venue operations ensuring efficiency and high service standards
Oversee training of new hires and continued staff development
Oversee Public Bar FOH roster ensuring effective wage control
Ensure compliance with all relevant legislative and regulatory requirements such as liquor licensing, noise management, OH&S and basic R+M
Assist GM with venue operational procedures
Assist GM with answering emails sent to our general enquiries inbox
Deliver exceptional guest experiences by addressing feedback and resolving issues promptly, if you can spot the problem before it is one – even better
Optimise bar performance and cost control through inventory management and offerings
Support the GM in planning and executing marketing, events, activations and promotions
Act as point of contact for any staff, guest or operational concerns, reporting all concerns to the GM and escalating when required
Foster an inclusive, enjoyable and collaborative team culture across the venue

What we offer

Group wide staff discounts – enjoy 50% off all venues across Australian Bar Holdings venues
Never a dull day, whether it’s a usual trade day or the unusual function, activation or event, there’s always and opportunity to upskill
Award wage
Supportive and hilarious team. We work hard, stick together and have a lot of fun along the way
Opportunity for professional development and growth across our venues

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