Job description

Job Description - Lounge Attendant:

Greet the guests and escort them to the designated seating
Collect payment from the guests at the reception counter before proceeding to the lounge
Ensure check in process runs smoothly – process the guest accounts accurately and efficiently
Handle the guest questions and concern in good manner
Making sure the reception area is always well prepared, clean and monitored at all times
Answer telephone / email enquiries and liaise with airlines
Prepare food labels as required by the kitchen
Replenish food and beverages in the food counters and refrigerators in a timely and hygienic manner
Ensure sufficient stock levels of amenities are available
Ensure the services, hygiene, cleanliness, and tidiness of the Lounge achieve total customer satisfaction and meet company standards

Contribute to a safe working environment by ensuring properly trained in safe working practices, safety hazard identification and risk management
To attend training sessions and meetings if required
Report to duty punctually, dressed and groomed to required standards

Job Type: Full-time

Pay: From $24.95 per hour

Benefits:

Schedule:

Supplementary Pay:

Ability to commute/relocate:

Melbourne, VIC 3000: Reliably commute or planning to relocate before starting work (Required)

Education:

Experience:

Work Authorisation:

Work Location: In person

Plaza Premium Lounge Australia Melbourne

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