The Phoenix Hotel is currently seeking an experienced and motivated service supervisor to join our team. This is a fantastic opportunity for someone that thrives in a busy hospitality environment, enjoys leading a team, and is passionate about delivering outstanding customer service.

As a service supervisor, you will support daily operations, oversee front of house service, and help ensure every guest receives an exceptional experience. you will lead by example, assist with staff training and maintain high service standards at all times.

key responsibilities

supervise daily service and resolve any guest concerns
assist with staff training and rostering
provide exceptional service to patrons
ensure cleanliness, presentation and service standards are maintained
support the manager/ owner with operational duties
maintain compliance around the venue
open and close the venue

What are we looking for

pervious experience in table service in a busy bar or restaurant
string communication skills
positive attitude
flexible availability including weekends
RSA certificate is a must

If you are passionate about hospitality and ready for a new challenge and your next step in your career, we would love to hear from you.

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Service Supervisor