Join our lively team at a small but vibrant bowling club in Sydney's Inner West.

Job Description: Bar Worker at Inner West Sydney Bowling Club

Location: Ashfield Bowling Club

Employment Type: Casual

Pay: Per award and experience

Reports to: Venue Manager

Overview:

Join our lively team at a small but vibrant bowling club in Sydney's Inner West. We’re seeking a friendly and efficient bar worker who is passionate about customer service and community engagement. If you enjoy interacting with regular patrons, appreciate the casual charm of a bowling club, and have a knack for creating a welcoming atmosphere, this is the perfect role for you.

Key Responsibilities:

Customer Service:

Greet members and guests warmly, ensuring they feel welcomed.
Serve alcoholic and non-alcoholic beverages promptly and professionally.
Address customer queries, provide recommendations, and maintain a high standard of service.
Encourage patrons to sign up for club membership, highlighting member benefits.
Encourage patrosn to sign up to our social media to keep up to date with upcoming events and offers

Bar Operations:

Prepare and serve drinks, including beer, wine, spirits, and some cocktails.
Engage in all areas of bar operations, maintaining smooth service and efficiency.
Process cash and card transactions using the POS system accurately, managing tills and poker machine payouts.
Maintain the cleanliness and organisation of the bar area, including restocking and cleaning equipment.
Handle busy functions, ensuring seamless bar service during high-volume events.
Address minor maintenance issues or report them to management as needed.

Compliance & Safety:

Ensure compliance with RSA (Responsible Service of Alcohol) and RCG (Responsible Conduct of Gambling) regulations.
Monitor patron behaviour to ensure a safe, enjoyable environment.
Follow health and safety guidelines, including hygiene practices in preparing and serving drinks.

Team Collaboration:

Work closely with other bar and club staff to ensure smooth operations, especially during peak times and club events.
Assist with setting up and packing down for special events, functions, and bowling club activities.

Social Media Engagement:

Promote the club’s social media channels by encouraging patrons to follow and engage with us online.
Highlight upcoming events, special promotions, and club activities to guests, driving both in-person attendance and online interaction.

Qualifications & Skills:

RSA and RCG certification (Required).
Previous experience in a similar bar or hospitality role, preferrably a year.
Strong communication, leadership, and interpersonal skills.
Ability to work in a fast-paced environment while maintaining attention to detail.
High level of customer service with a friendly, approachable, and positive attitude.
Ability to build strong relationships with regulars and local patrons.
Basic knowledge of alcoholic beverages, including beer, wine, and spirits.
Flexibility to work evenings, weekends, public holidays, and varied shifts.
Ability to handle busy shifts and work well under pressure, especially during large functions.
Experience liaising with club management or boards.

Benefits:

Competitive hourly rate.
Fun, community-focused working environment.
Opportunities to develop hospitality skills and build relationships with regular customers.
Chance to work at club events and functions.

Ashfield Bowling Club LTD

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